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Choosing the Right Call Center Software
Insightful Customer-First Business Strategy Growing businesses are like growing children. They have a healthy appetite. Kids eat. The bigger they become, the more they eat. The food enters the mouth of a child and passes to the stomach, where it is digested. The valuable nutrients are then passed to the rest of the body through their complex vascular system. As the child grows larger, their bodies naturally must develop new vascular channels to t...
Toll-free numbers
If your business is not already taking advantage of a toll-free or vanity number, I would consider giving that a second thought. Having a toll-free number, or better yet a vanity number, goes a long way in making your business appear professional and in case of vanity numbers, memorable. You can find toll free and vanity number plans quite cheaply without sacrificing helpful features such as call forwarding and voicemail to message transcription ...
Saving Money with VoIP
Of the many reasons that businesses have been making the switch to VoIP, the significant cost reduction is probably amongst the strongest. Voice over IP (VoIP) is an alternative to landline telephony that makes and receives calls through Internet Protocol. VoIP systems offer clear and consistent reception, helpful call routing features and significantly cheaper calls. It offers many useful features that you simply cannot get with an expensive lan...
VoIP Auto Attendant
Having an Auto Attendant on your VoIP system can be the difference between a hectic day and one thats stress-free. An Auto Attendant can help you achieve workday nirvana and avoid the dreaded Sunday Scaries How, you ask? There is so much that an Auto Attendant does that will make your day run much more smoothly. Keep reading for a list of the most in-demand VoIP Auto Attendant features and how they can help you maintain sanity during the day-to-d...
Top 10 Industries That Will Benefit From VoIP
In todays day and age, so long as you have a good internet connection, you can opt for VoIP system over an old traditional telephone line. It has revolutionized communication for businesses by giving them a level of quality they had never had before as well as cutting costs and being ahead of the curve. Voice over internet protocol, or VoIP, is a phone service using the internet as opposed to typical broadband lines that provides clear audio and ...
Business Communications Industry
Just like any other, the business communications industry is in state of constant change and progress. New standards and trends within the industry are constantly popping up, grasping all of our attention and then moving on to make way for the new one. Of course there are some trends that are sure to stay the course for a long time and even some that have set a new standard, but nonetheless, there are always new trends to look out for when it com...
Automated Call Distribution
The tempo of the world around you could give Eddie Van Halens fingers a run for their money. Is there an end to this acceleration? The short answer, is no. The world will likely only get faster with the implementation of better technology. Humans have really outdone themselves. Turns out, some people are pretty smart. When you lump all of the best minds together, you get something incredible; powerful forward advancement. Its easy to fall behind ...
Cloud-hosted VoIP
Choosing a cloud-hosted VoIP system carries many benefits. Going cloud based with a VoIP set up allows for adaptability, clarity and control in a cost effective and streamlined package. In the day to day life of a business, one thing is common: change. New information, new technology, new clients and new employees. There is always new software that you need to buy to keep up and it gets very expensive. A cloud-hosted VoIP system, however, gives e...
Advanced Call Routing Features
Since the advent of Voice over Internet Protocol (VoIP), businesses have taken advantage of the increased productivity that seems to come with it. Everything from mobility that it offers to the voice mail to email transcriptions have allowed business owners to get things done under any circumstance efficiently. There are so many features of VoIP systems that result in a finer tuned flow of work, but none that are quite as glaringly necessary and ...
Have you looked into these services before, finding that the prices were too high? For some time, VoIP services pandered primarily to larger companies and higher-paying clients. As society shifts into todays modern age, prices are becoming more affordable, helping small businesses to scale the rungs. Imagine that you can afford a VoIP service. Drop the idea that you cant, just for a moment and think about what you would want in a VoIP service if ...
In running your business, having Voice over Internet Protocol (VoIP) phone services is a great way to enhance the growth of your business thanks to the phone services many different features. All of the features included with Flagman Telecoms VoIP phone services are there to help the day-to-day activity of your business become more seamless. One of the best things about VoIP phone services is that they can be integrated with your existing help de...
In your business, being able to use your phone at all times is essential. You can get your calls no matter where you are with a virtual phone number, even from a different device. For those who need to be reached outside of the office or anywhere at multiple offices around the world, a virtual phone number eliminates the hassle and costs of long-distance phone calls and streamlines your communication network to a single number. There are many ben...
It is often assumed that Voice over Internet Protocol (VoIP) isnt very necessary for small businesses, and that they are used primarily by bigger businesses who may happen to experience more activity on a day to day basis. In reality, this couldnt be further from the truth. In selecting the one thats right for you and your SMB here at Flagman Telecom, VoIP can help to enhance the growth of your business through its multi-functionality. Instead of...
Voice over internet protocol, commonly known as VoIP, is essentially phone service that you can use through the internet. Many businesses today opt to use VoIP over traditional phone services, or to supplement them. All that you need is a strong enough internet connection, and you can use VoIP as yet another tool for your business to put to good use. So, How Does It Work? Before you can delve into setting up VoIP and using it to supplement or rep...