For small enterprises, VoIP (Voice over Internet Protocol) phone solutions may be quite advantageous. In fact, according to recent data, more than one-third of all organizations currently use a VoIP phone system, with companies with fewer than 50 employees making up the great majority of those users.
So, why is a VoIP phone system so great? Let’s find out together.
What is VoIP?
Voice over Internet Protocol (VoIP) is known as Internet-based phone service. Voice communications are digitized and routed over internet connections rather than sent over conventional phone lines. So, the contact occurs using a wireless VoIP phone, which we will discuss a bit later.
What is VoIP Phone Service? When Did It Originate?
VoIP phone service was first offered for business use in the 1990s, and its popularity and technology have advanced greatly since then. Users complained that VoIP sound quality wasn’t as excellent as over a landline, but those problems are no longer an issue. Especially if you pay extra attention and pick the best VoIP phone service that, besides advanced features, also provides high-quality calls, it will be possible to achieve effective communication.
How does VoIP function?
The VoIP business phone system function is that it captures your voice by computer software, which then converts it into a digital signal transmitted via the internet. All of this takes place instantly.
A VoIP phone handles calls made over the internet or in the cloud. The system uses Wi-Fi or pre-existing computer network wiring to connect to phone networks. Since your VoIP business phone services don’t require any new copper wire, you may save the cost of having to replace any gear. Most of the time, your current phone number may be transferred from your current telecoms service provider to your telecom company that provides the VoIP cloud, allowing you to keep your present phone number. VoIP uses technology that is intended to simplify the procedure. Simply pick up the phone and enter a number. The same concept applies while making a VoIP call. Simple as making any other call.
VoIP allows the simultaneous use of many calls. In the past, businesses were required to host the servers on-site. This requires a large financial outlay. But when the cloud moved in, it was no longer the case.
Cloud technologies altered the landscape of business communications. It allowed VoIP phone service providers to host the PBX component on-site, enabling them to sell virtual business phone systems as services rather than goods.
The cloud phone system version of the technology is better integrated with the contemporary iteration of the VoIP phone system. However, it’s crucial to remember that “VoIP phone systems” nowadays still more appropriately refer to the amalgamation of voice over IP and private branch exchange call management functions.
On the other hand, it’s also true to state that the cloud has already rendered the on-premise phone system obsolete. In due course, only the cloud-based form of VoIP phone systems that we currently use will be referred to as such.
What Are Some of The Advantages of VoIP?
More companies are converting to VoIP phone systems for many reasons, many of which are:
Modern VoIP networks sound even better than landline networks because advanced high-definition codecs greatly increase speech quality.
Little To No Equipment
With improved audio quality, VoIP is becoming a more attractive choice for small enterprises, thanks to the cloud. Businesses who choose a cloud-hosted VoIP phone solution don’t need to buy any equipment or hire an IT team to set up and manage it instead of running specific wires and installing special equipment.
Most initial gear and software are eliminated by cloud VoIP solutions, which simply need an Internet connection to function. “This makes it simple to show up and deploy and decreases the amount of capital investment required.”
VoIP is a great option for small businesses due to the development of the technology and its comparatively inexpensive cost, but companies still need to conduct due diligence before deciding.
One of the major benefits of VoIP phone service for business is that it enables employees to take their company phone line with them wherever they go, which is very useful for companies with employees who work remotely or in different locations. Most VoIP service providers in the telecommunication industry offer a mobile phone system app that may be configured to ring whenever a client or customer phones a staff member’s work number. Additionally, these apps enable staff members to place calls from their mobile devices on the company line.
Another factor driving companies to use VoIP is cost. Instead of charging a price based on the total number of minutes used by everyone in the firm, most VoIP companies charge a monthly per-user fee. In actuality, several VoIP service providers offer unrestricted access to their offerings. Although free companies sometimes provide fewer capabilities than commercial ones, this illustrates how cheap VoIP can become. Many small firms may save a lot of money by doing that and by not having to spend outrageous sums of money on specialized equipment and IT employees to keep it functioning.
Some cloud-based solutions cost about $20 to $25 per user monthly. The best telecommunication industry companies even provide free trials for the clients to figure out whether their services are appropriate for them or not.
VoIP can replicate features seen in conventional calling, like caller ID, automatic hold, call monitoring, individual voicemail, automatic attendant, and more. Additionally, VoIP makes it much simpler to use features like call recording. Since the call has already been digitized, adding a feature that records the digital file is quite simple.
VoIP services can provide integration of business tools. This enables the integration of your calls with other messaging platforms like chat and email. These capabilities allow you to easily categorize communication by party and period to evaluate a discussion spanned many mediums.
Allows The Simultaneous Use of Many Calls
One person can typically chat on a conventional phone line at a time. VoIP supports many calls, including group and conference conversations, which is a significant benefit for many enterprises. A VoIP phone system for small business makes it simpler for staff members, managers, and business partners to work together and communicate with customers.
Additionally, business VoIP phone service makes connecting with customer service quicker for customers. Consequently, you may address their issues more quickly, enhancing the client experience and solidifying your business connection with them.
What Telecom Company Can Provide All of The Advantages Above?
Undoubtedly, an appropriate telecommunication company can play a significant role in your company’s success and communication needs.
Flagman Telecom, a company that provides all of the advanced features discussed below, can be a perfect solution for you. Additionally, helpful specialists are there 24/7 to offer you assistance in case you need help or have some questions.
Together with their partner Yealink, the best VoIP phone solution for new and, why not, established businesses, Flagman Telecom has all the key success factors in telecommunication industry and guarantees intact communication with their clients.