The Secrets of Customer Value Management in the Telecom Industry

Flagman Telecom

The telecommunication industry is a highly competitive battleground for telecom companies in customer value management (CVM). Recent happenings like COVID-19 made customers have overly high expectations regarding the services they get. Especially when the question regards communication, they want high-quality, uninterrupted, and affordable telecom services. In a highly competitive market, not every telecom company manages […]