These menus allow companies large and small to manage incoming calls more effectively. IVR, or Interactive Voice Recognition, is part of a system of automated attendants and preprogrammed menus that helps prospective clients navigate your company’s directory without the additional aid of a call service representative.

These automated greetings provide the caller options to select and automatically route their call to the most appropriate destination. This raises the efficiency of your company’s communication system and reduces the number of agents that are required to handle your large volume of incoming calls.