Automatic hold

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Feature overview

The automatic hold feature redirects calls with a set protocol when you don’t want them to be forwarded to the separate departments. These options include advertisements for products and services as well as caller entertainment.

This exists for the purpose of improving brand recognition and engagement, reducing the number of callers that hang up when they are put on hold, and sounding professional and personal. This feature is essential for businesses that don’t want their potential callers to be greeted by a dead line when they try to call in when all the lines are busy.

utilize this and many other features by subscribing to our services